Effective Date: February 1, 2025

At Melissa Martin Insurance and Coaching Solutions (“we,” “our,” or “the Company”), we respect and value the privacy of our customers, clients, and website visitors. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website, services, and interact with us in other ways. By accessing or using our website (www.melissamartininsurance.com) and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you use our website or engage with our services. The types of information we may collect include:

• Personal Information: This may include your name, email address, phone number, mailing address, date of birth, social security number, and other information you provide us during the registration process, consultations, or when requesting quotes.

• Non-Personal Information: This includes data about your use of our website, such as your IP address, browser type, device information, pages visited, time spent on the site, and other statistical data. We may collect this information using cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with insurance services and coaching consultations.

• To communicate with you about your inquiries, appointments, or services.

• To send marketing communications, newsletters, or other promotional materials (you can opt out at any time).

• To improve our website, services, and overall user experience.

• To comply with legal requirements or respond to legal requests.

3. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver services, process payments, or maintain our website. These third parties are contractually obligated to protect your information and use it solely for the purposes for which it was provided.

• Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request, or if we believe such action is necessary to protect the rights, property, or safety of our company, our clients, or others.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include encryption, firewalls, and access control protocols. However, please note that no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site traffic, and collect non-personal information. You can control the use of cookies through your browser settings, though disabling cookies may affect the functionality of certain parts of the website.

6. Your Choices and Rights

• Opting Out of Marketing Communications: You can opt out of receiving marketing emails from us at any time by clicking the unsubscribe link in the email or contacting us directly.

• Accessing or Updating Your Information: You may request access to the personal information we hold about you and request corrections or deletions. Please contact us at the details below to exercise these rights.

• California Privacy Rights: If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). These rights include the right to request disclosure of personal information collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information, and if you have any questions regarding your rights under CCPA, please contact us using the information below.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

8. Links to Third-Party Websites

Our website may contain links to external websites that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the content or privacy practices of third-party websites, and we encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

Melissa Martin Insurance and Coaching Solutions may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post any changes on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Melissa Martin Insurance and Coaching Solutions